IN BUSINESS FOR 23 YEARS AND COUNTING!!
My name is Brett I have been in the automotive business since February of 1992. Let me tell you a little bit about why I got into this business and what it is that we do here at Auto Paradise of Arizona.
How and why I got into this business – my personal story…
I grew up in Minnesota on an Arabian horse farm. I moved to Phoenix when I was a teenager to go to school. While I was in College I needed to buy a good quality and dependable used car to get me thru school and get back and forth to my job. Of course I was on a budget and wanted to get the “best” deal. I did what so many people do when they look for a used car, I “wallet” shopped over the phone and chased all of the vehicles that I thought were the “best deals”. I happened upon a 1985 Nissan 300ZX with pretty low mileage and it was priced really “fair”… pretty cool car back than for a 19 year old! I did what we all do, I called the guy to schedule a time to look at it… this is when this farm boy from Minnesota found out that not all people are honest and trust worthy!
A valuable lesson in life and in people:
When the guy answered the phone I noticed he said “which car” when I asked him if “the car” was still for sale…I did not think much of it at the time. I scheduled a time to “meet” him at the Jack and the Box parking lot that afternoon…his choice to meet there. While I was looking at the car I asked him how long he has owned it? He stated that it was not his car and he was selling it for a relative…once again, I did not think much of it at the time. I proceeded to test drive the car and noticed that the car was pulling to the left, I asked him about it and he “assured” me that it was no problem and that the car just needed an alignment. He also assured me that “the car had just been completely gone thru mechanically and that there would be absolutely no problems with this car”. Not knowing any better (why didn’t he do the alignment if it was no big deal) at the time I gave him a deposit on the car with the understanding I would pick it up the next day.
The next day…
I went to pick the car up the next afternoon (at the Jack and the Box parking lot). When I arrived I asked him to see the title? He proceeded to show it to me… as I was looking at the front of the title he suddenly grabbed it from my hands and flip it over and showed me the back and pointed out that the title had already been signed and notarized and he assured me that I would have no problems when I went to Motor Vehicle to transfer the title into my name. For some reason by this point I was starting to feel a little uncomfortable with him so I decided I wanted to see his I.D. When he showed me his I.D. I noticed for his address it had a P.O. Box listed. Knowing what I know now I should have listened to my gut and walked away from this deal…something just felt wrong! But… I did what so many people do, I got caught up in the “great deal” I was getting on the car and proceeded to finalize the sale and drove home with my new 300ZX!
A few days later…
I knew I had to get my new shiny car aligned at the shop! I proceeded to drop it off at the local Firestone (I was so excited that I would not have to fight the steering wheel any longer to keep the car straight). A couple of hours later I received a phone call from the guy at the Firsetsone… he said “I have some bad news for you”, “this car has been in a severe accident and the frame is bent and there is nothing we can do here to fix the alignment problem”. I was devastated! I went to pick up my car… I was nearly in tears! I went back to my apartment and called my father. I was talking to him and he asked me if I had transfered the title yet? I said “no, I have it right here on the kitchen counter”. He asked me to pick it up and see if there was any indication marked on the front of the title of a prior accident. I told my dad that there was something that said “Rest/Salvg”. My dad did not say anything for a minute… I asked him “are you still there”. He said “I am sorry son, you bought a car that has a salvaged title”. He proceeded to explain to me what that meant (Refer to the “purchasing advise” section of this website to find out what a salvaged title is). I was in tears now!
THE NEXT NIGHTMARE WITH THIS CAR:
I was driving to work and all of a sudden the car just quit running! Guess what?… the timing belt broke! To top it off all of the valves bent in the engine! I was 19 years old at this time and had few resources and not much money. Not knowing any better I had the car towed to the Nissan dealer (of course I know now that an independant shop does as good if not a better job fixing most vehicles for nearly half the price). Remember I was 19 at this time, the dealership did not have anyone that would rent me a car! In order to get to work and school I was forced to purchase an old Toyota Celica with a ton of miles on it. TWO MONTHS later my Nissan Z was ready to be picked up ($2,000 later).
The conclusion and what brought me into the car business:
I did eventually get the car perfect (many thousands of dollars later). I decided I wanted to buy a Toyota pick up and it was time to sell this “lesson” and move on. I sold my 300ZX for what I had paid for it a few months earlier (I ended up losing over $5,000 in just a few months). I still owned the high mileage Toyota Celica and was using it to get back and forth to work and school. I then proceeded to sell the Celica and I did get that Toyota pick up and than I sold that truck and bought another one… I know you see where this is going. Next thing you know I was by accident buying and selling cars for extra money while I was in school. I decide after I was finished with school I would try doing this as a career…here I am this many years later!
My goal and promise to my customers:
I WILL DO EVERYTHING IN MY POWER TO HELP PREVENT YOU FROM MAKING THE COSTLY MISTAKE I MADE!!!
Even if you DO NOT choose to buy a vehicle from me I want to help educate you from making a similar mistake! please go to my “purchasing advice” tab and please BE CAREFUL OUT THERE!
There are two main things we do at Auto Paradise AZ:
(1). We specialize in buying and selling one and two owner QUALITY pre-owned low mileage vehicles that are hand picked by my son Austin and I (we do not use a third party buying company or individuals to supply our inventory).
(2). We also own and operate, at the same location, a retail ASE certifed auto service center. Every vehicle we offer goes through a 125 point certified pre-owned mechanical inspection and is emission tested. We our so confident in our product that we back them up with a 90 day BUMPER TO BUMPER limited warranty through our service department. Every customer gets a permanent “FRIENDS AND FAMILY” discount in our service department for as long as they own the vehicle – our intention is to stand behind the vehicle we sell and to provide a life long relationship with our customers.
***** We do NOT do any type of auto bodywork or auto body painting… sorry for any inconvience this may cause. *****
First let me give you a brief summary of what we do here…
I am what you would call a “Boutique” styled auto dealer, I mainly deal in “one” and “two owner” hand picked low mileage vehicles. My son Austin and I hand pick these vehicles! We very seldom go to your everyday “auto auction”. The vehicles we “hand pick” are generally from larger styled dealerships and they are the “trade ins” that they take when selling other vehicles. We pride ourselves in the quality vehicles that we provide to our valued clients. Every car is backed up by a 90 day BUMPER TO BUMPER limited warranty that is exclusive and hand tailored to Auto Paradise of Arizona customers.
Why do we not go to the big auto auctions? Good question, let me explain…
I have found in the many, many years that I have been in this business that the BIG auto auctions are where you go to buy two different types of cars (if you want anything good). The first type of vehicles are Newer and more expensive vehicles like “lease returns” or “rental cars”. The Second type of vehicle is a “bank repossesion”. These are the only types of vehicles that are worth buying at the big auto auctions!! We do not go to the BIG auctions because generally we deal in vehicles that are in a price range from $4,995 to $12,995. The newer lease returns and rental cars are not generally in this price range! As far as bank repos go… there really are not enough these days to make it worth the effort to spend all day at the auction and generally people do not let “cream puffs” with low mileage get repoed! So all that is left our the vehicles that they really did not want and that are not worth making the payments on!
Why don’t we try to buy the ONE OWNER and LOW MILEAGE cars at the BIG auction? Another good question!
The FEW vehicles that are at the BIG auto auctions that do fit our very strict guidelines are what I like to call “teasers”. What I mean by this is that you almost always get disappointed after you do your research on the car (Carfax, Autocheck, Mechanical, Overall History, Etc.). They end up having accident history, 5 owners, extreme mechanical problems, previous body work, etc. In other words they are the vehicles that some other retail car dealer or wholesaler is trying to dump so they do not have to put their name on them. Well guess what I do NOT buy these types of vehicles and I do not want to put my reputation on them either!!!
Here is the bottom line on BIG auto auctions…
Everybody in the car business knows what the majoity of consumers in this market want… They want ONE & TWO OWNER, LOW MILEAGE VEHICLES IN PRISTINE ORIGINAL CONDITION! Most impotantly the majority want them to be in the $5,000 to $10,000 price range! If this type of vehicle is being run through a BIG auto auction there is almost always a reason for it… and that reason is that THERE IS SOMETHING WRONG WITH IT and that the seller knows it is going to cost too much to fix or they know it has accident history or some other problem that they do not want to deal with!!!
So how do we get our vehicles?
It is actually very simple (after 20+ years of experience)… we buy from dealerships that specialize mainly in financing! Most well known banks will only finance on a car that is 5-6 model years old. In other words the dealerships we buy from do not cater to the cash buyer or the customer who is going to go and get their own loan from a credit union. With the current market conditions of quality pre-owned vehicles being extremely hard to find alot of the dealerships have decided to keep these types of vehicles and try to “retail” them … this has made it even more difficult to obtain the “cream puffs” that we deal in. I will say that the 20+ years in this business has afforded me some oppurtunities that other small independant dealers do not have… I am able to purchase cars from select dealerships that I have maintained a relationship with all of these years. In order to obtain enough inventory I also have been forced to shop in California and Nevada in order to supplement my inventory. Unlike most “larger” used car dealers I refuse to lower my standards just to fill a hole in my inventory! If it does not meet our high standards I will just keep shopping until I get the right ones… no matter where I have to go and how hard I have to work! I will NOT compromise QUALITY!!